This special seminar offers a professional update for butlers on the high hotel industry, regarding appearance and manners.

Perfection, technical competence, high empathy
abilities, competent consultation, perfect manners as well as good appearance.
These are the expectations, which demanding guests in the high hotel industry and employers in private households have.

High hotel industry, exclusive household staff as well as ambitious employees.

butler in the 21st century

Development of the job profile, the role as a host

international manners

To greet, welcome, reception, say goodbye, cultural comparisons

first impression

Body language and effect, preparation for the first meeting

official events/dining

Right behaviour in complaints and company wishes, protocols, hostess

new media

internal and external comunication, elegant correspondence, small talk

apperance

appearance, business clothes, uniform and dress codes

continuously modified

5 days (à 6 hours)

EUR 2.140, -- incl. 20 % VAT

BUTLER BUREAU

Tuchlauben 7a

1010 Vienna

+43 1 25 300 25 225 

office@butlerbureau.eu

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