This special seminar offers a professional update for butlers on the high hotel industry, regarding appearance and manners.
Perfection, technical competence, high empathy
abilities, competent consultation, perfect manners as well as good appearance.
These are the expectations, which demanding guests in the high hotel industry and employers in private households have.
group of participants
High hotel industry, exclusive household staff as well as ambitious employees.
butler in the 21st century
Development of the job profile, the role as a host
To greet, welcome, reception, say goodbye, cultural comparisons
Body language and effect, preparation for the first meeting
Right behaviour in complaints and company wishes, protocols, hostess
internal and external comunication, elegant correspondence, small talk
appearance, business clothes, uniform and dress codes
5 days (à 6 hours)
EUR 2.140, -- incl. 20 % VAT