BUTLER BUREAU offers a special workshop on the subject „conflict management, strengthening of communication and character in private households“. The aim is to learn how to deal with needs of customers and to be more confident at everyday work in a household.

Desire instead of frustration at the job. Our candidates get a better understanding for their work and a higher competence in finding solutions when dealing with very demanding clientele. We ensure higher satisfaction, motivation and job security. 

This Workshop is directed to employees in private households. Staff has to deal with special challenges at a very personnel and gets deep insights into the privacy of their employers.

Building trust

Respect as a basis for a good cooperation

communication

How to communicate appropriately -
verbal and non-verbal communication 

conflict management

How to deal and cope with conflicts 

conversational skills

It is less important what you say, than how you say it!

stress management

To know your stressors and to deprive them of power

inner security

To be more secure with yourself and to deal better with challenges and criticism

continuously modified

Friday: 4 p.m. – 9 p.m.,
Saturday: 9 a.m. - 4 p.m. in Vienna

EUR 570, -- incl. 20 % VAT

BUTLER BUREAU

Tuchlauben 7a

1010 Vienna

+43 1 25 300 25 225 

office@butlerbureau.eu

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