BUTLER OFFICE offers a special workshop on „conflict management, strengthening of communication and character for hotel employees“. The aim is to get familiar with the needs of guests and to improve in everyday work at hotels.

Desire instead of frustration at the job. Our candidates get a better understanding fro their work and a higher competence of finding solutions when dealing with very demanding clientele. We ensure higher satisfaction, motivation and job security. 

The workshop is directed to employees working at top hotels. We show how to deal with special challenges in a very practice- and solution-oriented way as our trainings take place at chosen hotels.

Building trust


Respect as a basis for a good cooperation

communication

How to communicate appropriately -
verbal and non-verbal communication 

conflict management

How to deal and cope with conflicts 

conversational skills

It is less important what you say, than how you say it!

stress management

To know your stressors and to deprive them of power

inner security 

To be more secure with yourself and to deal better with challenges and criticism

continuously modified

Friday: 4 p.m. – 9 p.m.,
Saturday: 9 a.m. - 4 p.m. in Vienna

EUR 570, -- incl. 20 % VAT

BUTLER BUREAU

Tuchlauben 7a

1010 Vienna

+43 1 25 300 25 225 

office@butlerbureau.eu

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